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Defining The Spa Industry
15 July 2008
Putra World Trade Centre, Kuala Lumpur, Malaysia
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INTRODUCTION
With more people in Asia discovering the spa lifestyle, spas are currently at the forefront of the leisure sector. As such there is an urgent need for the industry to instil greater professionalism and agree on a consistent and cohesive platform of standards to drive growth. This opening seminar brings together leading spa and wellness experts for an informative exchange of ideas that will help elevate the industry. Talks will be interspersed with panel discussions between participants and speakers to allow for greater learning and understanding. |
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WHY PARTICIPATE |
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Develop a strong and well-rounded understanding of the spa and wellness industry. |
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Learn about trends, innovations and developments in the regional and global markets as well as how to incorporate them into your business. |
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Discover the intricacies of building and managing a strong and viable spa business. |
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Be informed about industry best practices, effective business and management strategies,
and the latest technologies, techniques and methodologies. |
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Discover operational benchmarks and measurements to help improve and elevate performance
and standards. |
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Explore new ideas and platforms for spa marketing. |
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Obtain ideas and strategies for staff recruitment, management and development. |
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Find out about eco-friendly and sustainable practices in spas, the importance of going green
and how to implement these practices. |
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Be informed about challenges facing the spa and wellness sector, and ways to overcome common business and industry pitfalls. |
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Understand the regulatory environment and rules governing the industry as well as concurrent legislative developments around the region. |
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Learn about spa and wellness tourism, successful implementations around the world and how it can benefit your organisation. |
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Network and exchange ideas with experts and industry leaders as well as peer groups within
the country. |
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Get in-depth knowledge on how to improve delivery skills and techniques. |
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| HIGHLIGHTS |
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Welcome Address
Donald Cha, Organising Chairman of ISWEC |
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Keynote Address
Samantha Foster, President of Asia Pacific Spa & Wellness Council |
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Global Trend in Wellness
Professor Gerard Bodeker |
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| Lunch & Exhibition Visittion Visit |
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What is a Spa?
Andrew Jacka, President of Thai Spa Association |
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Bench Mark For Success
Suzanne Ng, Founder and CEO of Conceptasia Inc |
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Operating Spas in Malaysia - Challenges & Opportunity
Donald Cha, Project Manager - Spa Operations, Sunway International Hotels & Resorts |
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Internationalising The Operation of Spas in the Philippines, Thailand,
Malaysia and Indonesia
Jomar Fleras, Spa Association of the Philippines |
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Spa-related Travel : An Update on Emerging Trends
Mary Darling, Distant Harbor Company |
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Thailand Spa Industry Evolution 1992-2008
Andrew Jacka, President of Thai Spa Association |
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Disclaimer
Whilst every attempt has been made to ensure that all aspects of the Conference mentioned in the programme will take place as scheduled, the Organiser reserves the right to make any last-minute changes, should the need arise, without prior notice. |
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WHO SHOULD ATTEND |
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Spa owners and operators |
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Spa professionals and therapists |
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Spa product manufacturers and marketers |
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Industry related business managers and decision makers |
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Government authorities and regulators |
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Tourism and travel related operators |
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Products and services sales executives |
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Aspiring spa owners, managers and therapists |
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Anyone interested in participating in the spa and wellness industry directly or indirectly |
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